Clear timelines and procedures for digital file handovers, platform activations, and printed book shipments.
Last Updated: April 2026 | Global DeliveryAt Kidillus, each illustration, book design, and artwork is treated as a unique creative journey. Since we operate as a Tech-Enabled Studio, our primary method of delivery is digital, secure, and instant. We ensure that every client receives their files safely, promptly, and with complete documentation — including our Certificate of Final Delivery.
Every project completed at Kidillus comes with verified delivery via your Personal User Dashboard, authenticity assurance, and transparent proof of ownership.
For custom illustrations and design commissions, we have upgraded from simple emails to a secure platform. All final assets are delivered through your Private User Dashboard.
High-resolution files are uploaded directly to your Order Page for instant download. Secure links (Google Drive/Dropbox) may be sent via email as a secondary backup.
Average delivery takes 3–10 business days (varies by complexity). Full Book Illustration Sets take 10–25 business days depending on pages and feedback stages.
Access Duration: Files remain available on your Dashboard indefinitely as long as your account is active.
You will receive a system notification and email containing:
For authors using our Self-Publishing Platform and Wallet System, "shipping" is immediate upon payment confirmation:
For authors ordering printed copies of their books (Paperback/Hardcover) directly from Kidillus:
Since we print each book fresh to ensure the latest version, please allow time for production before shipping:
Once printed, books are dispatched via logistics partners (FedEx, DHL, India Post):
Every custom illustration project delivered by Kidillus includes a professionally issued digital certificate confirming that the project has been officially completed and transferred to the client.
The certificate includes:
This certificate serves as both proof of completion and legal confirmation of creative rights transfer to the client under Indian Copyright Law.
Although Kidillus primarily delivers digital artworks, physical prints or framed certificates can be requested. Printing and courier services are charged separately and may vary by location. Tracking details are shared once the shipment is dispatched.
Any physical shipment includes the same digital certificate printed and signed as proof of authenticity.
For international book shipments, the recipient is responsible for any customs duties or import taxes levied by their country's government. Kidillus has no control over these charges and they are not included in the shipping fee.
If your book package arrives strictly damaged (torn pages, bent cover) or is lost in transit, please report it within 48 hours of delivery with photos. We will reprint and ship a replacement copy free of charge.
Thanks to our Proprietary Tech Engine, your files are safer than ever. While email links expire, your User Dashboard retains your project history. If you lose local copies, simply log in to re-download them free of charge. (Archival fees may only apply for projects older than 2 years that require cold-storage retrieval).
All digital deliveries are available globally. Physical shipments are currently available in select countries only. We ensure that delivery timelines are communicated clearly for every international project, considering time zones and language preferences.
After receiving the final artwork, clients have a revision window as agreed in the project terms (typically 2 rounds). Upon final approval, Kidillus issues the Certificate of Final Delivery marking the project as complete. This confirmation acts as the final step in your creative order.
Kidillus is responsible for ensuring on-time digital delivery via the Dashboard. However, delays or interruptions caused by internet outages, server maintenance (communicated in advance), or client-side connection issues are beyond our control but will be promptly resolved upon notice.
A record of every project, including its delivery certificate and artwork files, is securely archived in our database for verification purposes. This enables clients to retrieve copies or verify authenticity even months after completion.
If you face any issue related to delivery, missing files, or certificates, please contact us.
Our Commitment: Every Kidillus delivery represents the completion of a creative partnership. We ensure your illustrations, certificates, and artwork rights reach you securely, beautifully, and with full authenticity.
